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Commission
Sales
Fees
As dealer we accept listings
for some classical and flamenco guitars. Our standard fee is a 15 percent commission, earned if we find you a buyer. The
guitar remains in your possession and you are free to sell it on your own. If
you do, however, you must notify us.
Description
To list a guitar you must provide us with a
complete and accurate description of the guitar and its condition, disclosing
any repairs or defects (scratches, dings, needed repairs), and provide a
photograph of the instrument.
Escrow Services
When we find you a buyer, we will notify you, and
once we have received payment we will tell you where to ship the guitar. Buyers
will be given a period of 48 hours to inspect the guitar from time of its
receipt. If they are satisfied, then we pay you. If they wish to return the
guitar, buyers remain responsible for the guitar until the guitar is safely back
in your hands in its original condition.
Shipping
To protect your investment, both buyers and
sellers must insure the guitar for its full sales price, and follow the shipping
agent's rules for adequate packing (Usually this entails shipping the guitar in
a hardcase, placed in a double wall box, with at least 2 inches of packing
materials surrounding the case, and packing of the guitar within the case
such that it does not move).
Damage
Apparent damage
If, when delivery of this shipment
is tendered by the carrier, it shows evidence of damage, insist on a notation of
this damage being made on the way bill or receipt by the carrier’s agent, make
both telephone and written requests for an immediate inspection by the
delivering carrier, and notify both the shipper and Zavaleta’s La Casa de
Guitarras.
Concealed Damage
When a shipment has been delivered
to you in apparent good order, but upon opening the container you find that the
contents are damaged, make both telephone and written requests for an immediate
inspection by the delivering carrier, and notify both the shipper and
Zavaleta’s La Casa de Guitarras.
THREE DAYS FROM DELIVERY IS
THE TIME ALLOWED TO FILE A CLAIM.
Send a copy of the claim and
inspection report to the shipper and to Zavaleta’s La Casa de Guitarras.
Failure to comply with the above will result with an unpaid claim for which
neither the shipper or Zavaleta's will be responsible. You must save the
carton and packing material, and, in fact, repack the merchandise as it was
received.
For your protection we ask you to
send us copies of these claim forms, inspection reports, and all communications
with the carrier etc, so that we may be kept informed, and not issue payments
until the dispute is resolved.
Liability
As commission sales are a transaction between
buyer and seller (here defined as the owner of guitar who has listed it with
Zavaleta's La Casa de Guitarras for sale). As we do not have these goods in our
possession, our role in such sales is limited to acting as an escrow agent until
transaction is complete and any disputes that may arise are resolved. In the
event that buyers and sellers have a dispute Zavaleta's La Casa de Guitarras
shall not be held liable for any claims, demands and damages of any kind or
nature arising out of such disputes. Buyers and Seller's agree to indemnify and
hold us harmless from any claim or demand, including reasonable attorneys' fees,
that may be connected with such disputes.
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