Terms and Conditions  

48 Hour Approval

We will gladly ship via DHL any guitar in our inventory pre-paid, anywhere in the US on 48 hour approval. Normally, all shipping costs and insurance are paid by the buyer. Returned guitars are the responsibility of the buyer until received and inspected by Zavaleta's La Casa de Guitarras.

30 Day Exchange

Within 30 days from date of purchase, Zavaleta's La Casa de Guitarras will exchange any guitar bought from our inventory of guitars for any other classical or flamenco guitar that we own of equal or greater value providing the instrument is returned in its original condition.

Commission Sales 

Guitars listed as commission sales are in the possession of their owners. Zavaleta's La Casa de Guitarras acts only as an escrow agent in such sales. With pre-payment, buyers have 48 hours period and guitars remain their responsibility until received and inspected by the buyer. (See Commission Sales terms).

Special and custom orders 

Guitars we import for you cannot be returned. See our purchase agreement.